FAQ

What type of printing paper do you use?

All of our photos are printed on the highest quality fine art paper. We print on smooth matte paper as we feel it offers the best finish for our style of photography. It is wonderful for high-contrast and vibrant images and has a smooth texture. A matte finish also reduces glare when your print is displayed. All photos are printed using the latest in pigment based, inkjet technology, and archival certified for 100+ years.

Do you ship worldwide?

Currently we do not offer worldwide shipping as part of the normal ordering process. However we are more than happy to accomodate any requests to ship worldwide. If you send us a message through our ‘Contact Us’ page letting us know your exact location we can let you know how much it will be to ship to your destination. We are working hard to make our prints available for worldwide shipping.

How long will my shipping take?

United States

2 – 8 business days

Canada

2 – 5 business days

Australia 

3 – 10 business days

United Kingdom

3 – 10 business days

Ireland

3 – 10 business days

The Netherlands

6 – 15 business days

Belgium

6 – 15 business days

This includes production time so you should expect to receive your prints within this time period. If you have a custom order for a different destination this time may vary. We will let you know exactly how long you should expect to wait before any custom order is placed.

I have seen a picture on your Instagram not available on your store. Can I order it?

Yes! Almost all of our photos will be available to purchase as a print. Just let us know exactly which photo you would like to have printed. Unfortunately, due to cropping there may be a couple of images that we are unable to print, as we want to maintain our high image quality. The vast majority however will be available for purchase.

Can I return my print?

We offer a strict return policy on all of our prints. This is because all of our prints are made to order. We will only accept returns if there has been a printing error or you are not happy with the quality of your print.